Thomas Smith

Name of Delivery Partner: Bootstrap

Name: Thomas Smith

Thomas’s Journey So Far

Thomas was referred to Bootstrap’s Access to Employment Retail Programme through the Job Centre after he found it difficult to find work following completion of his media, photography and IT studies at Darwen Aldridge Community Academy.

He carried out an eight week work placement at the Rebound Bookshop, where he gained customer service skills, learned how to run a warehouse and developed an understanding of merchandising and stock management.

Throughout his time on the programme Thomas was supported with searching for jobs and given practical advice on tailoring his CV. He also attended one to one sessions to brush up on his interview techniques.

How Has Thomas Benefited From Being Involved?

Thomas found that his communication skills and confidence have grown considerably. His confidence previously would not let him talk to people, without the course he would have struggled to find work.

What skills has Thomas Learned?

Thomas had been set on IT related job goals but when he saw this job opportunity he decided it would be good to have a new challenge.

What Are Thomas’s Future Plans?

Thomas does not have any immediate plans as yet for further training. Thomas has now successfully secured paid employment and one week after he started his manager confirmed that he has settled in and feels he will be a great asset to the company.

What Barriers Has Thomas Overcome?

Thomas has overcome his confidence issues and shyness at interviews.

What Did Thomas Have To Say About The Moving On Programme

“I have found that my communication skills and confidence have grown considerably. My confidence previously would not let me talk to people, without the course I would struggle to find work. I have also encouraged friends and family to join Bootstrap who are looking for support with finding work.”